Contact Us

We'd love to hear from you! Whether you have a question about our products, need help with your order, or just want to say hello — our team is here to help.

Get in Touch

• 📧 Email: support@ciewia.com
• 📞 Phone: +86 130 8066 8166
• 📍 Address: Building 24, Xianshan New City, Yongfeng Subdistrict, Hanyang District, Wuhan, Hubei Province, 430050, China

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST, Los Angeles)
We typically respond to all inquiries within 24 hours.

Order Support

For questions about your order, shipping, or returns, please email us with your order number and we'll get back to you as soon as possible.

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST, UTC+8)